Phone Support in Shared Hosting
All our shared hosting plans come with telephone support fourteen hrs per day even on official holidays, which means that if you do not have an account yet, you'll be able to call and find out more about our services or whether we meet the system requirements for your websites. For your benefit, we have local telephone lines in the United States, the United Kingdom and Australia, so you can call the telephone number that is nearer to you. In case you're an existing customer, we will help you timely with all the general and billing matters and with multiple tech matters in order to save you time and efforts - we acknowledge the fact that sometimes it's quicker to consult with a live person to get things done without delay. Of course, some situations simply cannot be managed on the telephone, so if this is the case you are able to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
Any time you need additional information about the Linux semi-dedicated services that we supply, you will be able to call one of the three support phone lines we have worldwide - in the United States of America, the UK and Australia. Thus, you'll be able to check ahead of time if our solutions are suitable for your sites. If you're already our customer and you have a semi-dedicated account, you are able to contact us over the phone for fourteen hours a day about any kind of billing or common matters. For entirely technical problems you will be able to take advantage of our ticketing system to communicate with our technical support since someissues just need longer time to be taken care of, still we will assist you on the phone with a number of minor tech problems as well, saving you time and efforts.