A live chat is a real-time method of communication between a website hosting supplier's support crew and its clients. It is a very efficient method to get some info about the hosting services or have some issue resolved because you are speaking with a live representative. The benefits of using a real-time chat service rather than calling or opening a trouble ticket are the lower chance of errors when you exchange info like usernames or domain names, the more rapid response time because the communication is live plus the fact that you do not have to stay on the chat all the time - you're able to do something else entirely while the representative investigates the issue in question. In addition, you can join a live chat room from any computer that is connected to the world wide web, avoiding the phone charges that you'll have to pay when you are calling to another country.

Live Chat Support in Shared Hosting

We supply a live chat support service for all of the shared services that we offer and we are able to help you with almost everything in real time. If you do not have an account with us yet, we'll be able to provide you with more information about the plans in order to help you to select the most appropriate package. In case you are a current customer, we're able to help you with any general or billing issue as well as with numerous common tech problems, such as an e-mail address setup in a desktop email client. In case you can't phone us for whatever reason or you are in a country where we don't have a local phone number, the live chat is the best way to contact us. Certainly, some situations need longer time to examine and test, so you'll need to open a support ticket to our technicians, however, we can save your time and assist you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we provide with our Linux semi-dedicated services, you are able to find the answers for any questions you may have or have numerous issues dealt with quickly. The chat service is accessible each and every day, which means that you're able to speak to a representative even on holidays and weekends. In case you're unsure which plan is better for your websites or if our outstanding cloud hosting platform covers some system requirements, you may come on our live chat before purchasing anything. In case you are a current customer, you're able to receive more details about billing issues, account settings as well as various common technical issues you may have, let's say if you can't set up an email account in a client on your personal computer. Our live chat will save you considerable time no matter where you are or when you get in touch with us.