One of the usual reasons to get a hosting server of your own is that you will have 100 % control over the software environment and you could install anything you'd like. This will allow you to run programs which require certain software to be present on the machine, which isn't possible with a shared Internet hosting server where you can install software only inside the account, but not on a root level. If you're not very acquainted with this sort of matters, nevertheless, you could face complications as managing a hosting server of your own is different from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our admins can handle different tasks which should be carried out or can resolve various problems that you may encounter.

Installation and Troubleshooting in VPS Hosting

The upgrade includes 60 minutes of custom work on your web server, so in case you obtain any of our virtual private servers plans, you can take advantage of this service and have our admins carry out different tasks that you cannot perform yourself or you have no time. They could install and set up any piece of third-party software for you if the installation is challenging or they can troubleshoot any application that doesn't perform efficiently for some reason. You could add the upgrade to your plan as frequently as you would like depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left in your billing CP. Our Managed Services upgrade provides 30 minutes of custom work on your hosting server as well, but if you require more than that, you could always add the Installation & Troubleshooting upgrade with several clicks from the billing area.

Installation and Troubleshooting in Dedicated Web Hosting

The upgrade is available with all our Linux dedicated hosting services and provided you add it, our skilled admins will be able to help you with everything on your machine. Including setting up any third-party software which you might want to use on the server and troubleshooting any script that performs poorly or does not run at all. Our upgrade provides sixty minutes of work and in case a specific task is not very time-consuming, we shall add the remaining time to your account. You will be able to see how many minutes are left inside your billing CP and use them when you need assistance again. The Installation & Troubleshooting upgrade can be ordered at any moment, so if you need something to be set up in the very beginning, you could add it to your order during the sign up procedure, while if you need support afterwards, you can add it from the hosting server billing area. Half an hour of custom work are included in our Managed Services pack as well, but if you require more work to be carried out on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your apps shall be installed and set up in the very best possible way.